Frequently Asked Questions (FAQ)
General Questions
All of our products are handcrafted by skilled U.S.-based artisans, using all-natural, organic, and vegan ingredients whenever possible. This ensures high quality, sustainability, and one-of-a-kind craftsmanship in every piece.
Yes! We offer beautifully curated custom gift sets for corporate events, special occasions, and personal gifting. You can schedule an in-store consultation or request a personal meeting to discuss your custom order.
Yes! We have a physical store where you can browse and purchase our artisan-made products. Check our website or contact us for store hours and location details.
We accommodate bulk orders for corporate gifting and special events. If you're interested in wholesale partnerships, please contact us directly to discuss pricing and availability.
Workshops
We offer a variety of creative workshops, including macrame, crochet, painting, pressed flower art, candle-making, and DIY bath/body products like soaps and laundry sheets. Each class focuses on handcrafted, sustainable techniques.
Workshops typically run between 45 to 90 minutes and are scheduled in 90-minute blocks to allow for setup and drying time.
- On-site workshops are held at our store and can accommodate up to 5 participants per session.
- Off-site workshops are exclusively for corporate events, private bookings, and special occasions (e.g., birthdays, and weddings). A minimum of 5 participants is required for an off-site booking.
- Pre-registration is required for all workshops. Same-day bookings may be available, but we recommend calling ahead at (314) 780-5307 to check availability.
Some workshops may not be suitable for younger participants due to material handling and complexity. Please review workshop descriptions or contact us if you have any concerns.
- Cancellations made at least 5 business days before the workshop date are eligible for a full refund.
- Cancellations made less than 5 days before the workshop are non-refundable.
- If we cancel a workshop due to unforeseen circumstances, you may reschedule or request a full refund.
Orders & Shipping
Since all our products are handcrafted, shipping times may vary. Orders typically ship within 5-10 business days, but custom orders or high-demand periods may take longer.
Due to the handmade nature of our products, all sales are final. However, if an item arrives damaged or defective, please contact us within 48 hours with photos, and we will arrange for a replacement or store credit.
At this time, we primarily ship within the U.S. If you are interested in international shipping, please contact us to check availability and rates.
Each item is handmade, so variations in color, texture, and design may occur. Additionally, colors may appear slightly different due to screen settings. These variations make every piece unique and special!
Corporate & Special Event Bookings
Yes! We provide customized off-site workshops for corporate team building, bridal showers, birthdays, and other private events. Fill out our event inquiry form to discuss details.
We recommend booking at least 3-4 weeks in advance to ensure availability, especially for large groups or special requests.
Absolutely! We can tailor workshops to your event’s theme or preferences. Let us know what you have in mind, and we’ll work with you to create a unique experience.
Yes, we do ship to Alaska and Hawaii using USPS ground services.
Still Have Questions?
If you have any additional questions, feel free to contact us at [email protected]
or call/text us at (314) 780-5307. We’re happy to help!